TERMS & CONDITIONS

These terms and conditions govern your access to and use of this website as well as all transactions conducted on or through this site. Please read the following terms and conditions of use carefully before using this website.

TERMS OF USE

By accessing and using this site, you agree that you are over the age of 18 and have a duty to read these Terms and Conditions, that you have done so, and that you accept these Terms and Conditions in full, including, without limitation, the Disclaimer and Limitation of Liability set forth further below. Furthermore, you understand and accept that you are precluded from using lack of reading as a defense against all remedies contained herein. If you disagree with any part of these Terms and Conditions, please do not use this website.

CHANGES

These Terms and Conditions are subject to change by Trilogy Wellness Brands at any time at its discretion. Your use of this site, including any product order, after any such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please regularly review these Terms and Conditions.

ACCESS TO THIS SITE

You must be eighteen (18) years or older to use this website, including to purchase goods or services on our website. If you are under eighteen (18) years of age, you are not permitted to access this website for any reason. By using this website (and agreeing to the Terms and Conditions) you warrant and represent that you are at least eighteen (18) years of age. Due to the age restrictions for use of this website, no information obtained by this site falls within the Child Online Privacy Act (COPA) and is not monitored as doing so.

To access this site or some of the products and resources it has to offer, you may be asked to provide certain personal information or other details for registration or order purposes. It is a condition of your use of this site that all the information you provide to Trilogy Wellness Brands be true, accurate, current and complete. If you provide any untrue or inaccurate information, or if we have reasonable grounds to suspect that such information is untrue or inaccurate, we may suspend or terminate your account and refuse all current and future use by you of our website. Account information and certain other information about you are subject to the terms of our Privacy Policy.

USE OF THIS SITE

All products on this website are intended for legal use and may not be used or discussed in a manner that is illegal. As the consumer, it is your responsibility to know your local, state and federal laws before making your purchase. Any governmental employee, agency, or agent must identify themselves to the operators of Trilogy Wellness Brands upon their entering the site, and when ordering any products from our site. Trilogy Wellness Brands reserves the right to request a scan of any customer’s photo ID for age verification before shipping an order.

You agree to use our website only for lawful purposes. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including of Trilogy Wellness Brands or other licensed employee, host, or representative, as well as of other members or visitors to this site, is prohibited. You may not upload to, post, distribute, or otherwise publish or transmit through this site any content or material of any kind which is unlawful, fraudulent, libelous, defamatory, obscene, profane, threatening, derogatory, invasive of privacy or publicity rights, abusive, illegal, or which we otherwise deem objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any applicable local, state, national, or international law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

HYPERLINKS

This website may contain links to third-party websites. Trilogy Wellness Brands provides these hyperlinks as a convenience only and does not sponsor or endorse any of these sites or their contents. Trilogy Wellness Brands is not responsible for the content of, and does not make any representations or warranties regarding the content or materials on, such linked third-party websites. If you decide to access or rely on information at a linked third-party website, you do so at your own risk.

Trilogy Wellness Brands has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Trilogy Wellness Brands. Nonetheless, Trilogy Wellness Brands seeks to protect the integrity of its website, and therefore requests any feedback on sites to which it links, including if a specific link does not work.

SHIPPING GUIDELINES

Shipping costs are dependent on the items in the order and the selected shipping method. We ask that all customers please allow time for the order to process. This could take up to 1-2 business days. Orders must be processed and clear credit authorization by 12:00 p.m. (noon) EST or the order may not be processed until the following business day. Business days are Monday-Friday, excluding observed holidays within the United States.

Once an order is processed and shipped, it may take up to 2 full business days before the package is checked into the delivering carrier’s tracking system after shipment. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier (USPS) may not be able to provide any information about your package for up to 2 full business days.

Next Day and Second Day Shipping

All USPS next-day orders will be delivered on the next business day after processing (as mentioned above, processing can take 1-2 business days). If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Monday, pending credit card verification. Any order placed on a weekend will be shipped on the next business day. Business days are Monday through Friday. Orders placed around the holidays may experience delays.

All USPS 2-day orders will be delivered in two business days. If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Tuesday, pending credit card verification. Any order placed on a weekend will be shipped on Monday. Business days are Monday through Friday.

PRICES AND TAXES

Prices listed on this website for products or services, unless otherwise noted, are exclusive of shipping charges, and of any applicable value-added, sales, use, excise, transfer, transport, or other tax, tariff or duty of any sort imposed by any government authority (“Taxes”).  Customers are solely responsible for all Taxes payable in connection with the purchase of products or services.

PRODUCT AVAILABILITY/ORDERS

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction. We reserve the right, in our sole discretion, to refuse orders. If we believe that an order is false or fraudulent, we may cancel the order and reserve the right to inform the relevant authorities.

PAYMENT METHODS

For online orders, we accept payment by Visa, MasterCard, Discover and American Express. If a payment is not successfully settled, due to invalid payment method, declined credit, expiration, insufficient funds or otherwise, we reserve the right to cancel your order. Orders are shipped only after receipt of full payment. For certain payment methods, you may be charged a processing fee, foreign exchange/translation fee (international orders) or other fees; you are solely responsible for the payment of all such fees.  Check with your payment method service provider for details.  Trilogy Wellness Brands’ Terms and Conditions, including, without limitation, the provisions regarding limitation of liability and indemnification, apply with respect to payment methods and payment processing, and Trilogy Wellness Brands is not responsible for any charges, errors or losses that may result from any payment method used by you for the purchase of our products.

TYPOGRAPHICAL AND INADVERTENT ERRORS

In the event that a product is mistakenly listed at an incorrect price, Trilogy Wellness Brands reserves the right to refuse or cancel any orders placed for that at the incorrect price, whether or not the order has been confirmed and your credit card charged.  If your credit card has been charged for the purchase and your order is canceled, Trilogy Wellness Brands shall issue a credit to your credit card account in the amount of the incorrect price charged to you.

RETURNS/REFUNDS POLICY

We understand that you may need to return a product. Should you feel the need to do so, you have 30 days from the date of purchase to initiate the process. Please contact us at info@trilogywellnessbrands.com and one of our Customer Care Representatives would be happy to assist you. We typically process approved return/refund requests within 1-2 business days.

If your product was purchased through a Trilogy Wellness Brands distributor or retailer, you will need to go back to your original purchase location for any return or exchange.

LOST PACKAGES

If a package is lost after we ship it, which does occasionally occur, Trilogy Wellness Brands will not be responsible if the tracking information lists the order as “delivered,” which means USPS or the courier service delivered the product to the address specified. If the package is sent to an address other than the one you specified, upon return of the original package to Trilogy Wellness Brands, Trilogy Wellness Brands will reship the order. Please note that Trilogy Wellness Brands is not responsible for errors of USPS or courier services, or if you provide or confirm an incorrect address. It, therefore, is very important that you ensure that the address you give to us is correct, as any mistake could delay delivery and will entail extra expense to you. If you place an order by phone, we will read the delivery address (and other information you provide) aloud and repeat it to you, to help you be sure it is correct.

PRODUCT DEFECTS & DAMAGED PACKAGES

We allow three days from the date of delivery to notify us if there is any type of defect with a product or if the package was damaged in transit. If we aren’t notified of defects or damages within the three-day window, it is understood that the package and products were in good condition upon delivery.

DISCLAIMERS

WEBSITE AND MEDICAL INFORMATION DISCLAIMER

This website contains general information and content about diet, health and nutrition. This information and content is not advice, and should not be treated as such. The contents of this website are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition.

The general information and content on this website is provided “AS IS” without any representations or warranties of any kind, express or implied. Trilogy Wellness Brands makes no representations or warranties whatsoever in relation to any health information on this website.

You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition, you should seek medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in Trilogy Wellness Brands materials or provided by any Trilogy Wellness Brands representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment. If you are considering making any changes to your lifestyle, diet or nutrition, including taking any nutritional, herbal or homeopathic supplement, you should consult with your doctor or other health care provider before doing so. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Neither Trilogy Wellness Brands nor its representatives are providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Trilogy Wellness Brands materials or provided over the phone or in email correspondence. All the information on this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Trilogy Wellness Brands does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not or no longer accurate or complete.

LOCAL JURISDICTIONS

Trilogy Wellness Brands makes no representations that the products available through this website will be available or appropriate in every jurisdiction in which this website may be accessed. To the best of Trilogy Wellness Brands’ knowledge, it operates legally under both state and federal law in the United States; however, it is impossible for the Company to be aware of the laws and regulations of all local jurisdictions (e.g. municipalities and counties) relating to industrial hemp-derived products. Trilogy Wellness Brands isn’t responsible for any potential legal matters that may arise due to such local regulations.

You are solely responsible for compliance with any laws governing the purchase and use of the products available through Trilogy Wellness Brands’ website or a website linked to Trilogy Wellness Brands’ website. IT IS YOUR RESPONSIBILITY AS THE PURCHASER AND/OR USER, NOT TRILOGY WELLNESS CBD’S, TO ASCERTAIN AND OBEY ALL APPLICABLE LOCAL, STATE, AND FEDERAL LAWS REGARDING THE POSSESSION AND USE OF ANY ITEM OR PRODUCT OFFERED BY TRILOGY WELLNESS BRANDS OR BY A WEBSITE LINKED TO TRILOGY WELLNESS CBD’S WEBSITE.  IF YOU ARE UNSURE, PLEASE CONTACT YOUR LOCAL OR STATE AUTHORITIES BEFORE PLACING AN ORDER. BY PLACING AN ORDER, YOU INDICATE THAT YOU UNDERSTAND AND AGREE it is your sole responsibility as buyer to determine if industrial hemp derived products are legal according to the laws that apply to you and represent and warrant that you have read this disclaimer and that all products purchased will be used in a lawful manner and that you are of legal age to purchase and use such products.

You understand and agree that the limitations on liability set forth above apply to the foregoing.

WARRANTY DISCLAIMER

This site and, except as provided in the following sentence, the materials, and products offered on this site are provided “as is” and without warranties of any kind, whether express or implied. Trilogy Wellness Brands warrants that all Trilogy Wellness Brands products purchased on this site, at the time of shipment, will not be adulterated, and will contain the ingredients specified for the products as labeled.

Trilogy Wellness Brands makes no warranty with respect to products, services or this website that is not set forth in writing in these terms and conditions, and specifically disclaims and excludes, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, any and all other representations and warranties of any kind, express or implied, arising by operation of law or otherwise, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. The remedies provided in these terms and conditions are exclusive, and Trilogy Wellness Brands expressly and specifically disclaims, and customer irrevocably waives the right to seek, all other remedies.

Trilogy Wellness Brands does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Trilogy Wellness Brands does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

SUBMISSIONS; PARTICIPATION DISCLAIMER

Trilogy Wellness Brands does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on this site, Trilogy Wellness Brands is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. However, Trilogy Wellness Brands reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property rights of another, or (d) offensive or otherwise unacceptable to Trilogy Wellness Brands in its sole discretion.

INDEMNITY

You agree to indemnify, defend and hold harmless Trilogy Wellness Brands, its subsidiaries, affiliates, officers, directors, employees, agents, suppliers, contractors, licensors, and service and content providers (hereinafter known as the “Indemnified Parties”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any person accessing the site using your account.  You also agree to indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.